Product Safety
Product Safety and Packaging
At TeddyBorn, we prioritize the safety and satisfaction of our customers. We ensure that all our products are packaged with the utmost care and professionalism to guarantee they arrive in perfect condition.
High-Quality Packaging
- Premium Materials: We use only high-quality packaging materials to protect your products during transit.
- Professional Sealing: Each package is securely sealed by our trained professionals to prevent any damage or tampering.
Safe Delivery
- Reliable Shipping Partners: We partner with trusted shipping companies to ensure your products are handled with care and delivered safely.
- Tracking Information: You will receive tracking information for your order, so you can monitor its journey from our warehouse to your doorstep.
Damage and Refund Policy
- Inspection Upon Arrival: We recommend inspecting your package upon arrival. If you notice any damage, please contact us immediately.
- Easy Refund Process: In the unlikely event that your product is damaged during transit, you can request a refund. Only 15 Days later refund is allowed. Simply reach out to our customer service team with your order details and photos of the damaged item.
- Customer Satisfaction: Your satisfaction is our top priority. We are committed to resolving any issues promptly and efficiently.
For any questions or concerns, please contact our customer service team at refund@teddyborn.com.
