FAQ
When will my order ship?
All orders will be fulfilled on the same business day or some times the next business day.
Shipping could take between 3-7 days but in some cases it could take longer
How long will it take for my order to ship and deliver?
All orders will ship with the free ground shipping for orders $100 or more, your order will arrive in depends on the shipping method you choosen
What shipping speeds do you offer?
Standard Shipping (3-7 days)
Expres Shipping (1-2 days)
How can I track my order?
You can find your tracking information on your order confirmation email.
Also you can visit our Track my order page
If you’re having trouble finding your order confirmation email, feel free to reach out on live chat or email at info@teddyborn.com.
My tracking says my order was delivered, but I haven’t received it—what do I do?
Oh no! Reach out to the TeddyBorn Team with your tracking information and correct shipping address. We’ll get your issue sorted out as quickly as possible. Contact Us
Can I edit/cancel my order after it has been placed?
We cannot modify orders once they are placed. We will only ship to the address provided at checkout. Orders with incorrect billing information or requiring additional verification will be delayed and/or cancelled so please make sure all your information are correct before ordering.
Are the sets safe for my child skin ?
What does 5 pices product contain ?
Our 5 pices product contains a gloves, bib, footed pants, hat and a shirt
If the shoe doesn’t fit...drop us a line! Questions? Concerns? Compliments? We are here for you via email, text, or chat.
Our support team hours are:
Monday–Sunday 24/7
We will get back to you as soon as possible.
PHONE: (307) 683-0336
EMAIL: contact@teddyborn.com
